They listen carefully to what people say, instead of watching for a gap, so they can start to talk again. My father once told me, ” We have one mouth and two ears for a reason”- I never forgot it. Courteous people are conscious of their surroundings and register what they see.
They are flexible and willing to adjust their style to the needs and feelings of others while maintaining their integrity. Gracious characters are forgiving and understand that nobody is perfect. For them, superiority and inferiority do not exist. They know that all people are doing their best with the tools they have available at any given time and treat them accordingly.
A person with real class is unpretentious and doesn’t need to be someone he or she is not, nor do they look down on others. Whether king or pauper, they meet you at eye level. They never shame or embarrass another human being for a mistake in form, such as using the wrong fork or introducing people out of order.
A private word away from the ears of others is their method of delivery. With style, grace and panache they help to create new leaders, not more followers. A skilful human being is a real treasure to behold. Experienced in the ancient arts of etiquette, impeccable manners and social protocol, he or she exudes confidence and likeability.
To become this most excellent version of yourself, however, takes discipline coupled with the mother of all skills, repetition. Becoming an expert in the practices of etiquette, good manners and protocol, is first to understand how they differ and when and how to apply them.